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ORA-06502: PL/SQL: numeric or value error in Package OKS_RENEW_UTIL_PVT Procedure GET_RENEW_RULES (Doc ID 2488958.1)

Last updated on APRIL 25, 2023

Applies to:

Oracle Service Contracts - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Service Authoring

While Creating Contracts from Order Management failed with below error while running "Reprocess sales order" program.

ERROR
-----------------------
ORA-06502: PL/SQL: numeric or value error in Package OKS_RENEW_UTIL_PVT Procedure GET_RENEW_RULES;


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Service Contracts Manager>Reprocess sales order

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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