When Logging In To Mobile Applications, User Is Logged In Then Immediately Logged Out (Doc ID 2494671.1)

Last updated on MAY 19, 2024

Applies to:

Symptoms

We are trying to implement Mobile Approvals and Mobile iProcurement. Connectivity is via a DMZ. We are now able to connect to the database via the external server and are presented with the login screen. When we logon it appears that it is logging in then immediately back out again. I can very briefly see the homepage before it logs back out.

Looking at the issue through the back end it confirms login then logout. An example is shown below:

<IP address> - - [31/May/2018:17:07:34 +1000] "GET /OA_HTML/RF.jsp?function_id=mConfig&bundleId=.ebs.prc.icx.iProcurement&file=ebs-mobile-config.xml HTTP/1.1" 200 653
<IP address> - - [31/May/2018:17:08:09 +1000] "GET /OA_HTML/RF.jsp?function_id=mLogin HTTP/1.1" 401 272
<IP address> - - [31/May/2018:17:08:10 +1000] "GET /OA_HTML/RF.jsp?function_id=mLogin HTTP/1.1" 200 222
<IP address> - - [31/May/2018:17:08:14 +1000] "POST /OA_HTML/RF.jsp?function_id=mAcs HTTP/1.1" 401 87
<IP address> - - [31/May/2018:17:08:15 +1000] "GET /OA_HTML/RF.jsp?function_id=mLogout HTTP/1.1" 401 119


From this you can clearly see mLogin followed by mLogout.
Note also that sql select SESSION_COOKIE_DOMAIN from ICX_PARAMETERS; returns null

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.