Modifier Applied to a Subscription Item Does Not Get Prorated Based On Duration (Doc ID 2495268.1)

Last updated on DECEMBER 05, 2019

Applies to:

Symptoms

ACTUAL BEHAVIOR
Find that Price on an intangible Subscription item is not getting prorated based on duration.
The pricing of subscription product depends on fulfillment frequency. Currently we have set it to Yearly. When we place an order for such product for 1 year, the price defaults based on Price List. When the duration of subscription is less then an year, the price gets prorated based on duration.  Now, when line is entered we see the prorated price, but once saved we no longer see the prorated price. The price on the line is same as 1yr price and not 6mth price.

EXPECTED BEHAVIOR
Expect the USP to be prorated based on duration

STEPS
The issue can be reproduced at will with the following steps:
1. Order management super user
2. Enter sales Order Header
3. Enter Lines information for subscription item
4. Service Duration :6  Service period = Month
    Unit Selling price 5.75
    Price On Price List for item = 5.75

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.