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Unable to De-activate Asset Due to Error 'Asset Hierarchy exists for the Asset' (Doc ID 2495786.1)

Last updated on AUGUST 02, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to de-activate some assets, the following error occurs.


ERROR
Asset Hierarchy exists for the Asset


STEPS
The issue can be reproduced at will with the following steps:
1. Enterprise Asset Management >> Assets >> Asset Numbers
2. Go to Tools -> De-activate Asset Number.
3. Receive the above error message.


Cause

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In this Document
Symptoms
Cause
Solution
References


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