Unable to De-activate Asset Due to Error 'Asset Hierarchy exists for the Asset'
(Doc ID 2495786.1)
Last updated on JULY 18, 2024
Applies to:
Oracle Enterprise Asset Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When attempting to de-activate some assets, the following error occurs.
ERROR
Asset Hierarchy exists for the Asset
STEPS
The issue can be reproduced at will with the following steps:
1. Enterprise Asset Management >> Assets >> Asset Numbers
2. Go to Tools -> De-activate Asset Number.
3. Receive the above error message.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |