My Oracle Support Banner

Back-To-Back Order Update Notification Sent To BPA Buyer, Not To Item Buyer (Doc ID 2497497.1)

Last updated on APRIL 03, 2019

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When modifying Back-to-Back (B2B) Sales Order, the notification about the change is incorrectly sent to the Buyer on the BPA and not the Buyer set on the Item Master.

STEPS
1. Modify Sales order (part of back to back order) and Release is created for the modification that has the Buyer as the buyer from the Item Master
2. Notification is not sent to the Buyer on the Release. The notification is sent to the original buyer on the BPA header.

Customer creates B2B order and instead of creating PO they create BPA and the create the releases from BPA. BPA header has a buyer and BPA release has different buyer.
Currently whenever there is any update on order line the notification is going to BPA header buyer,but customer wants the notification should go to BPA release buyer.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.