My Oracle Support Banner

UK Pay: Incorrect Reference Number in BACS when Multiple Court Orders Having Same Amount are Present (Doc ID 2508043.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle HRMS (UK) - Version 12.1 HRMS RUP11 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:
An employee with two court orders with same issuing authority but with the different reference number is sent to issuing authority in BACS with one reference number. Deduction amounts are the same for both Court Orders
BACS file is sending the amount to the issuing authority with same reference number for both the court orders

Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Enter 2 court orders
2. Run Payroll and prepayments
3. Run BACS


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.