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Personal Payment Method Is Not Updating (Doc ID 2508923.1)

Last updated on MARCH 08, 2021

Applies to:

Oracle Payroll - Version 12.2.8 and later
Oracle HRMS (United Arab Emirates) - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

User is unable to update Personal Payment method. Get a message when trying to save: 'Do you want to save the changes you have made?". User clicks yes, and the same message keeps coming back and the record is not saved.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open employee personal payment method
2. Update bank details for an existing payment method.
3. Attempt to save and the application gets stuck in a loop, asking 'Do you want to save the changes you have made?" and never saves.


Cause

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In this Document
Symptoms
Cause
Solution


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