Sales Orders Are Not Created For a Repair Order. Error "Invalid line type: Line type <LINE_TYPE> can be used only for independent standard lines. It cannot be used for sets or models." (Doc ID 2511317.1)

Last updated on SEPTEMBER 14, 2023

Applies to:

Symptoms

On : 11.5.10.2 Depot repair

When creating a repair orders for a customer an error occurs when processing the logistics lines.   The expectation is that the sales order will be created.  However the order is not created and the following error is seen in the debug log.

ERROR
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Error seen from the Repair Order form:
Please click 'Ok' to view messages from Order Management.
Error messages from Order Management.

Error in the debug log:

Error  = "Invalid line type: Line type <LINE_TYPE> can be used only for independent standard lines. It cannot be used for sets or models."



STEPS
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The issue can be reproduced at will with the following steps:
1. Create repair orders for a customer.
2. Create logistics lines.
3. Process the logistics lines to create the sales order

Changes

Cause

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