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Why are Workflow Notification Mails Getting Triggered Frequently To The Salesreps (Doc ID 2511667.1)

Last updated on MAY 30, 2023

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Renewing Service contracts is sending email notifications to Sales reps even when the profile OKC: Suppress Sending Emails from Contract Alert Workflow" is set to Yes at the Site level.

Why are WF Notification mails getting triggering frequently to the Salesreps?
 

Solution

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In this Document
Goal
Solution
References


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