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ITS Error Actual Ship Date Is NULL (Doc ID 2520442.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Shipping Execution - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to interface some trip stops, the following error occurs.

ERROR
-----------------------
Actual Departure Date of Trip Stop in batch xxxxx is NULL
  Actual Departure Date of Trip Stop is NULL in batch ==> xxxxx
  Error at line ==>  nnnnn

Unexpected error has occured. Oracle error message is ORA-01400: cannot insert NULL into ("INV"."MTL_TRANSACTIONS_INTERFACE"."TRANSACTION_DATE")
ORA-06510: PL/SQL: unhandled user-defined exception

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Nav->shipping->interfaces->run
2 Run interface trip stop for the 5 problematic trip stops
3. ITS completes with warning
4. Review ITS debug log file, see above error.
5. Review HTMomse report or SO Analyzer report, see that the planned departure date is a NULL value.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot complete interfacing these 5 trip stops to OM and Inventory. This leaves unprocessed shipping transactions which prevent closure of the current accounting period.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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