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Acknowledgement Email Not Sent to Isupplier Enabled Vendor (Doc ID 2521158.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-----------------------
Acknowledgement emails are not sent when a BPA is created and approved for an iSupplier enabled Vendor.


STEPS
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The issue can be reproduced at will with the following steps:
1. iSupplier Flow for a BPA
2. Created a BPA from Quotation
3. Terms will have Acceptance Required as DOCUMENT OR SHIPPED
4. Automatically the EMAIL option will be checked.
5. Uncheck the EMAIL option since this is iSupplier Enabled.
6. Workflow Screenshot
7. There is not acknowledge workflow details

Changes

 This issue started happening after applying the patch "28581280.B - Oracle Purchasing Consolidation Patch for 12.1.3 - October 2018" as part of our RUP upgrade.

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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