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"ORA-06512: at "APPS.POS_SUPP_APPR" Approval Error On The Supplier Registration (Doc ID 2523775.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to approve a supplier user, the following error occurs:

ERROR
-----------------------
Error message" ORA-20001: An unexpected error has occurred. Please try again later and if the problem persists, please contact your system administrator. ORA-06512: at "APPS.POS_SUPP_APPR", line 2670 ORA-06512: at line 1"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. iSupplier Management Administrator Responsibility ->
2. Supplier Home ->
3. "Prospective Supplier Registrations" (Hyperlink right side of page) ->
4. Pending Approval Supplier ->
5. Open ->
6. Action: Approve -> Go
7. Error occurs

Cause

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In this Document
Symptoms
Cause
Solution
References


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