How To Remove Unwanted Profiles and Profile Amounts At Site Level?

(Doc ID 252696.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Trading Community - Version 11.5.10 and later
Oracle Receivables - Version 11.5.10.0 and later
Information in this document applies to any platform.

Goal

Profiles are defined in the following hierarchy:

 

You can define profiles and profile amounts at the CUSTOMER level (shown in blue) or at the SITE (address) level (shown in orange).

At the CUSTOMER level:

At the SITE level:

 

The logic will use the profile settings at the lower level if it exists. In the sample shown above, since site level profile and profile amounts exist, these settings will be used by the system. If they did not exist, then the system would use settings from the customer level.

Depending on your business requirements you have to decide whether you are defining profiles at customer level only or whether you need more specific profiles at the site level. If you accidentally created site level profiles, these cannot be deleted through the system and these are the settings that the system will use.

If you ended up with site level profiles by mistake, there are two things to consider:

  1. How to prevent the accidental site profiles from being used by other users of the form
  2. How to remove accidental site profiles

NOTE: You can delete profile amount records, but you cannot delete profile records. 

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms