R12: AP: Payment Amount & Document Paid Are Wrong After Remove Some Documents (Doc ID 2527767.1)

Last updated on JUNE 11, 2024

Applies to:

Symptoms

Payment amount and document paid are wrong after remove some documents for this scenario:

1. Create a new PPR with the Processing options:
   Stop Process for Review After Scheduled Payment Selection - checked
   Stop Process for Review After Creation of Proposed Payments - checked
2. Finish / Submit the first section (Invoices Selection)
3. Review Proposed Payments stage (Pending Proposed Payment Review)
4. Click Start Action
5. Select one Supplier for (Select Payment), then click <Remove> , then confirm the remove
6. Select Actions (Save), then click Go (system will save this page)
7. (System will automatically display all paid documents / invoices for the first supplier) 
   Directly go to <Select Documents> section , select few document, then click <remove> , then confirm to remove
8. Select Actions (Run Payment Process), then click Go to finish the payment process (to Formatting Status)
9. Go back the Payment Process Requests Dashboard to review the PPR
   Click Reference Number / Review the Payment after click Payment Amount (Payment Amount  /  Documents Paid are wrong)

Changes

Cause

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