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Form Personalisation Issue - Personalization Created to Display Message, but Message Displays Multiple Times (Doc ID 2529036.1)

Last updated on MAY 04, 2021

Applies to:

Oracle Process Manufacturing Product Development - Version 12.1.3 and later
Oracle Application Object Library - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Product Development Recipes

Problems with Personalization on Recipe Details form.

Customer created Personalization to display a message upon Save (Trigger Event is When-Validate-Record) when certain conditions are met, based on a sql query. The message is displayed successfully, but when clicking OK, the message repeats, and keeps repeating indefinitely.

Following note 2113090.1, and applying patch 20632415:R12.FND.B, did not resolve the issue.

Expect the error to display once, the recipe to not be saved, and all functions to work normally after this.

The issue can be reproduced at will with the following steps:
1. Create Personalization on Recipe Details to give error when trying to save a recipe when a query returns data showing that a recipe with similar data already exists (in this case, it was specific flexfield data)
2. Create one recipe with specific data in the flexfields, then try to create a second recipe with the same flexfield data




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