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Form Personalisation Issue - Personalization Created to Display Message, but Message Displays Multiple Times (Doc ID 2529036.1)

Last updated on MAY 04, 2021

Applies to:

Oracle Process Manufacturing Product Development - Version 12.1.3 and later
Oracle Application Object Library - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Product Development Recipes

ACTUAL BEHAVIOR
---------------
Problems with Personalization on Recipe Details form.

Customer created Personalization to display a message upon Save (Trigger Event is When-Validate-Record) when certain conditions are met, based on a sql query. The message is displayed successfully, but when clicking OK, the message repeats, and keeps repeating indefinitely.

Following note 2113090.1, and applying patch 20632415:R12.FND.B, did not resolve the issue.

EXPECTED BEHAVIOR
-----------------------
Expect the error to display once, the recipe to not be saved, and all functions to work normally after this.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Personalization on Recipe Details to give error when trying to save a recipe when a query returns data showing that a recipe with similar data already exists (in this case, it was specific flexfield data)
2. Create one recipe with specific data in the flexfields, then try to create a second recipe with the same flexfield data



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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