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ATP Items Sales Order Schedule Ship Date Is Not Populated Automatically If There Is No On Hand Qty (Doc ID 2530502.1)

Last updated on APRIL 29, 2021

Applies to:

Oracle Order Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
ATP items Sales Order Schedule Ship Date is not populated automatically if there is no On Hand Qty

Sales Order Schedule Ship Date is not populated automatically if there is no On Hand Qty available for ATP items

EXPECTED BEHAVIOR
Expect Schedule Ship Date to populate

STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Orders Workbench, Order Organizer > Enter order
3. Find Schedule Ship Date isn't populating

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot populate the schedule ship date as expected.

Cause

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In this Document
Symptoms
Cause
Solution
References


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