R12: AP: How To Refund A Prepayment That Has Been Matched To A PO. (Doc ID 2531848.1)

Last updated on NOVEMBER 02, 2022

Applies to:

Goal

What is the Refund process for a PO matched Prepayment?

Below Scenario is not working:

Unit cost is $1, so the Quantity = Amount.

Quantity Ordered: 500
Quantity Billed: 150
Quantity Financed: 150
Refund Amount: 350

Since the amount of refund is more than the amount billed, the system will not allow PO line to be credited for more than it was is billed.
 

Solution

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