Advanced Collections - View Account Form Performance Issue
(Doc ID 2532621.1)
Last updated on JANUARY 04, 2023
Applies to:
Oracle Receivables - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
When searching with Organization name and clicking on "View account LOV" it is taking 10 minutes for something to come up
Steps to Reproduce:
Responsibility: Advanced Collections responsibility
Navigation: Collections Agent > View Account
- Notice it is taking a long time to see the View Account LOV
Top SQL statement causing the issue is the following:
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| 1. Bug Summary |
| 2. Fixed Files |
| 3. Recommended Patches |
| 4. Solution Steps |
| References |