Unknown Application Error Or Permissions Error When Trying To Create Or Save Wrap Up From Wrap Up HTML Page
(Doc ID 2533272.1)
Last updated on OCTOBER 10, 2021
Applies to:
Oracle Customer Interaction History - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
The following error pops up when trying to create a wrap up:
ERRORS
-----------------------
Unknown application error occured .Please exit the application and try again
OR
You do not have the appropriate permissions to access this page.
Contact your system administrator if the error persists
STEPS
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1. Login to Application
2. Go to responsibility “Interaction History JSP Admin
4. Navigate to CRM Foundation > Interaction History > Configuration > Wrap Up > Create
3. Try to save
Observe the above error
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |