Unknown Application Error When Trying To Create Or Save Wrap Up From Wrap Up HTML Page
(Doc ID 2533272.1)
Last updated on DECEMBER 18, 2019
Applies to:
Oracle Customer Interaction History - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
The following error pops up when trying to create a wrap up:
ERROR
-----------------------
Unknown application error occured .Please exit the application and try again
STEPS
-----------------------
1. Login to Application
2. Go to responsibility “Interaction History JSP Admin
4. Navigate to CRM Foundation > Interaction History > Configuration > Wrap Up > Create
3. Try to save
Observe the above error
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |