Error while removing TenderCollaborations for shipment: <DOMAIN_NAME>.<SHIPMENT_ID> You must withdraw the active tender on shipment <DOMAIN_NAME>.<SHIPMENT_ID> before it can be deleted
(Doc ID 2536790.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.4.2 and laterOracle Transportation Management Cloud Service - Version 6.4.2 and later
Information in this document applies to any platform.
Symptoms
When attempting to unassign an order from a shipment that has status 'TENDER.SECURE RESOURCES_NO RESPONSE', the following error occurs.
ERROR
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Error while removing TenderCollaborations for shipment: <DOMAIN_NAME>.<SHIPMENT_ID> You must withdraw the active tender on shipment <DOMAIN_NAME>.<SHIPMENT_ID> before it can be deleted
STEPS TO REPLICATE
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- Create an Order Release
- Plan the Order Release to create a shipment
- Secure Resource the shipment - The tender offer will time out after 1 min as per the configurations.
3418749 <DOMAIN_NAME>.<SHIPMENT_ID> TIMED OUT
- Secure Resource the shipment again - The tender offer will time out after 1 min as per the configurations.
3418751 <DOMAIN_NAME>.<SHIPMENT_ID> TIMED OUT
3418749 <DOMAIN_NAME>.<SHIPMENT_ID> TIMED OUT
- Withdraw the shipment
3418751 <DOMAIN_NAME>.<SHIPMENT_ID> WITHDRAWN
3418749 <DOMAIN_NAME>.<SHIPMENT_ID> TIMED OUT
NOTE: You have add an override saved condition on the WKFLW_WITHDRAW Agent Gate, in order to be able to withdraw the shipment.
Cause
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In this Document
Symptoms |
Cause |
Solution |