Putaway Rule Not Working When Using Serial Objects (Doc ID 2541477.1)

Last updated on FEBRUARY 10, 2022

Applies to:

Goal

When a serial number is used in WMS rules, the rule compiles but putaway transaction fails with error:
 "|Error:Can not move this entire LPN|Put away rule fails to find a destination locator that meets the rules restrictions"

This is a bug because the serial number specified in the rule exists, yet when attempting a transaction the WMS rules engine fails to access the serial record. This also means that the serial_number cannot be passed as a variable.

We have tested passing an item code in the rules and it works, a serial number should be usable in the same manner. Can you assist?
 

Solution

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