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R12 E-Business Suite Technology Stack Reports Are Missing Customer Logo After Implement Java Web Start (JWS) And Making JAR Signing Certificate Changes (Doc ID 2544430.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.
After Implement JAR Signing certificate and JWS changes, logos(gif/png/jpg) are missing in Reports

Symptoms

E-Business Suite R12 Technology Stack, Reports for Applications Technology issues

 

 

 

After Implementing JWS and JAR Signing certificate changes users report logos(gif/png/jpg) are missing in Reports, and the logo files are not loading to pdf / exel outputs.

The issue can be reproduced at will with the following steps:
--> Responsibility --> run requests--> Single report

For PDF file the logo is not displaying, and for excel output files it is displaying large.

This can occur for Custom logos added to existing seeded or custom reports.

Changes

Using Java Web Start with Oracle E-Business Suite <Note 2188898.1>

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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