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Error 504 Gateway Timeout. Opening Email In Email Center (Doc ID 2546234.1)

Last updated on MAY 05, 2021

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Other Components

 Getting the following error opening email in email center

ERROR
-----------------------
504 Gateway Time- Out


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to applications
2. Go to Email center supervisor responsibility
3. Click Inbox
4.Try to open email


Cause

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In this Document
Symptoms
Cause
Solution
References


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