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GST - Process Recovery Is Not Showing Some Of The Amount Which Is Pending For Recovery (Doc ID 2554220.1)

Last updated on NOVEMBER 08, 2023

Applies to:

Oracle Financials for India - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST

ACTUAL BEHAVIOR
---------------
Process recovery window system not showing all tax lines amount in case of multiple lines Receipt.

EXPECTED BEHAVIOR
-----------------------
Process recovery window system should display all tax lines amount in case of multiple lines Receipt.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Receipt with multiple lines and apply the tax amount on both the lines.
2. Delivered the Receipt and check the Receipt in process recovery window.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to recover the total tax amount.

Cause

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In this Document
Symptoms
Cause
Solution
References


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