Employee Name Is Not Showing Up Once A AR Collector Is Setup And Saved And Then Again Queried.
(Doc ID 2554984.1)
Last updated on MAY 20, 2024
Applies to:
Oracle Receivables - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
When defining a collector, the Employee Name field is required. If the employee that is selected from the list of values, is not imported as a resource, the employee name won't show in the form, even though it is saved to AR_COLLECTORS.
The form should should show the employee, or show a proper error on if further steps are required for it to show.
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Setup > Collections > Collectors
- Define a collector, and select an employee that is not imported as a resource. Save
- Receive confirmation that the record was saved.
- Query the record just created, the Employee field is blank.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
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