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RIQ With RateWareXL Fails With 'Please ensure the destination postal code is correct. It is possible the postal code is not valid for the effective date of the tariff' (Doc ID 2559626.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 4.0 and later
Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Information in this document applies to any platform.

Symptoms

RIQ for a specific destination zip code using the RatewareXL, fails with the following error.

ERROR:
----------
cause.RatingEngine.RACGrid2.BaseGeoException (rgGid=XXX, stackTrace=[011188] [Infeasible] Error code in standard response: <REXRatewareXL.costShipment(): Destination postal code not in tariff, Please ensure the destination postal code is correct. It is possible the postal code is not valid for the effective date of the tariff.>)

Cause

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In this Document
Symptoms
Cause
Solution


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