In Oracle iProcurement and Oracle CLM iProcurement, Note To Buyer Field Does Not Appear or Get Saved After Requisition is Submitted (Doc ID 2564375.1)

Last updated on JUNE 12, 2023

Applies to:

Symptoms

In Oracle iProcurement and Oracle CLM iProcurement, Releases 12.2.4 through 12.2.9, the Not to Buyer field value is not saved (missing) after the requisition is submitted for approval.

The issue occurs even after the following patch has been applied:
- Patch 26024137:R12.ICX.D - This patch resolves the issue of Note to Buyer not saving in CLM



Steps to Reproduce in iProcurement responsibility:

1. Log in to Oracle Applications.
2. Navigate to an iProcurement responsibility > iProcurement Home Page > Shop tab > Non-Catalog Request subtab.
3. On the Non-Catalog Request page, add an item to cart.
4. After the item is added to cart, click the View Cart and Checkout button.
5. On the Shopping Cart pop-up window, click the Edit icon.
6. On the Edit and Submit Requisition page, enter a text value in the Note to Buyer field.
7. Save the requisition.
8. Navigate to the Requisitions tab.
9. Now, open the saved requisition.  On the requisition details page, the Note to Buyer field is empty (null).



Steps to Reproduce in CLM iProcurement responsibility:

1. Create and submit the requisition.
a. Non-catalog request or catalog request.
b. Add to cart -> Checkout
c. Approver = XXXXXX
d. Enter Note to buyer = "This is test"
e. Submit for approval

2. The approver then performs:
a. Open the requisition approval notification.
b. Click the Edit Requisition link.
c. Choose CLM iProcurement responsibility.
d. On the requisition details page, click the Approver Checkout button.
e. On the "Checkout: Approvals and Notes" page, see that the Note to Buyer field is blank (null).

Changes

Cause

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