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Why Are Service Requests And Service Orders Getting Closed Automaticaly Before Shipping The Repaired Item? (Doc ID 2566596.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Depot Repair - Version 12.2.4 and later
Information in this document applies to any platform.


Why are Service requests and Service Orders getting closed automatically from Depot Repair when shipping is still pending?

After receiving the item for repair and before shipping the repaired item the SR is getting closed.



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