My Oracle Support Banner

When launching responsibilites error is shown oracle.apps.fnd.framework.OAException: Could not load application module 'oracle.apps.fnd.framework.navigate.server.OANavigatePortletAM'. (Doc ID 2571816.1)

Last updated on MARCH 08, 2021

Applies to:

Oracle Applications Framework - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Forms for App Technology

Application Forms issue

Getting Application  issue for all users. When clicking on any responsibility getting the below error. Please help

ERROR
-----------------------
You have encountered an unexpected error. Please contact the System Administrator for assistance

 

oracle.apps.fnd.framework.OAException: Could not load application module 'oracle.apps.fnd.framework.navigate.server.OANavigatePortletAM'.
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:279) 
at oracle.apps.fnd.framework.webui.OAJSPApplicationRegistry.registerApplicationModule(OAJSPApplicationRegistry.java:78) 
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1198) 
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:515) 
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:436) 
at _oa__html._OA._jspService(_OA.java:84) 
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119) 

## Detail 0 ## 
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: SQL_PLSQL_ERROR. Tokens: ROUTINE = FND_AOLJ_UTIL.is_Valid_ICX; REASON = java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error: character to number conversion error 
ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 1445 
ORA-06512: at "APPS.FND_SESSION_MANAGEMENT", line 1169 
ORA-06512: at "APPS.FND_AOLJ_UTIL", line 421 
ORA-06512: at line 1 
; ERRNO = 6502;  
at oracle.apps.fnd.framework.server.OAExceptionUtils.processAOLJErrorStack(OAExceptionUtils.java:988) 
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.processAOLJErrorStack(OAApplicationModuleImpl.java:4370) 
at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.validateIcxCookie(OAHttpSessionCookieImpl.java:266)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. After login, click on any responsibility

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open  responsibility and work .

Changes

 No changes on system 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.