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Error in Notification page ORA-01403: No Data Found ORA-06512: At "APPS.WF_MAIL_UTIL" when opening the "View Document Attachment" LINK (Doc ID 2581672.1)

Last updated on FEBRUARY 13, 2022

Applies to:

Oracle Purchasing - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

While trying to open View Document Attached in the Notification encountered following error.

ERROR
ORA-01403: no data found ORA-06512: at "APPS.WF_MAIL_UTIL", line 294 ORA-06512: at line 1

STEPS TO REPLICATE
The issue can be reproduced at will with the following steps:
1. From purchasing responsibility
2. Open the PO Notification for the user which has attachments
3. Click the link "View Document Attachment"  - error occurs

Cause

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In this Document
Symptoms
Cause
Solution
References


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