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Error "Work Panel Actions are not visible for XXXX node and its sub-nodes, as they are not mapped to Any Responsibility. Please contact the system administrator." Displayed When Clicking On Certain UWQ Nodes (Doc ID 2586222.1)

Last updated on SEPTEMBER 10, 2019

Applies to:

Oracle Universal Work Queue - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Filter Panel Issues

Error displayed when clicking on certain UWQ nodes Delinquent Accounts, Delinquent transactions


ERROR
-----------------------

APP-IEU-241308: Work Panel Actions are not visible
for xxx node and its sub-nodes, as they are not mapped to Any
Responsibility. Please contact the System Administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to applications
2. Go to Service Responsibility
3. Navigate to Universal Work Queue
4.Click on Nodes : Delinquent Accounts, Delinquent transactions

Observe the above error


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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