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When Creating or Updating AU Bank Account Information, "ERROR: The Account Number is Invalid" Occurs (Doc ID 2590677.1)

Last updated on DECEMBER 11, 2023

Applies to:

Oracle HRMS (Australia) - Version 12.1.1 and later
Information in this document applies to any platform.
This note provides a brief overview of .

Symptoms

Problem Statement:

When creating or updating Personal Payment Method with the valid bank account information in Australia business group, following error occurs.

ERROR: The Account Number is Invalid

 

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1.  Login as AU HRMS Manager responsibility
  2.  Go to Personal Payment Method form
     (N) People > Enter and Maintain > (B) Assignment > (B) Others > Pay Method
  3.  Enter or update personal payment method with the valid bank information
  4.  Error occurs



Cause

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In this Document
Symptoms
Cause
Solution
References


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