E-BI Publisher: Oracle BI Publosher Desktop Freezees When Trying to Apply Changes to an Existing Layout Template in MS Office 365 64bit
(Doc ID 2593245.1)
Last updated on NOVEMBER 21, 2024
Applies to:
BI Publisher (formerly XML Publisher) - Version 12.2 and laterPeopleSoft Enterprise PT PeopleTools - Version 8.59 to 8.59 [Release 8.4]
Information in this document applies to any platform.
Symptoms
After installing successfully Oracle BI Publisher Desktop version 12.2.1.4 64-bit on Office 365 64-bit and trying to load the sample data and update an existing layout template, MS Word Office stops responding and no changes can be applied.
The issue can be reproduced at will with the following steps:
1. Install Oracle BI Publisher Desktop version 12.2.1.4 64-bit on Office 365 64-bit.
2. Open an existing layout template.
3. Load the sample data, xml file.
4. Apply some changes to the layout template.
5. Then Save the template.
6. Observe that MS Word freezes.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |