Trip Details are Missing Against Delivery Hence Cannot Generate Bill of Lading ( BOL ) Nor Close Out the Delivery
(Doc ID 2596474.1)
Last updated on DECEMBER 10, 2024
Applies to:
Oracle Shipping Execution - Version 12.1.3 and laterInformation in this document applies to any platform.
BOL - Bill of Lading
Symptoms
ACTUAL BEHAVIOR
Trip details are missing against Delivery hence delivery cannot be closed and hence unable to generate BOL - Bill Of Lading
The delivery is not closed but in an In-Transit status and unable to manually assign a trip.
EXPECTED BEHAVIOR
Expect the delivery to be closed and Bill of Lading is printed
STEPS
The issue can not be reproduced at will for a new order/ delivery but can be verified for impacted order with the following steps:
1. Responsibility: Order Management
2. Navigate: Shipping>Transaction
3. Query the Delivery by entering Order Number
4. Notice the status of Delivery to be "In-transit" but there is no trip associated to it.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |