Custom Check Writer XML Errors With PDFDocMerger Message APP-PAY-06882 pyjavacom:2 (Doc ID 2597307.1)

Last updated on JULY 17, 2024

Applies to:

Symptoms

When attempting to submit the custom template for the Checkwriter process the following error occurs.

ERROR
-----------------------
HR_6881_HRPROC_ORA_ERR
SQLERRMC ORA-01403: no data found
ORA-06512: at "APPS.PAY_CORE_FILES", line 622
ORA-06512: at line 1

SQL_NO 1619
TABLE_NAME pay_core_files.close_file
APP-PAY-06881: Error ORA-01403: no data found
ORA-06512: at "APPS.PAY_CORE_FILES", line 622
ORA-06512: at line 1
has occurred in table pay_core_files.close_file at location 1619

Cause: an oracle error has occurred. The failure was reported on table pay_core_files.close_file at location 1619 with the error text ORA-01403: no data found
ORA-06512: at "APPS.PAY_CORE_FILES", line 622
ORA-06512: at line 1
.

Action: Please contact your support representative.

HR_6882_HRPROC_ASSERT
LOCATION pyjavacom:2
APP-PAY-06882: Assertion failure detected at location pyjavacom:2.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Customer has defined a custom template for Regular Checkwriter for laser printer
2. They have a second custom template they use for quick pay check stock with pre printed check stock
3. Both templates error in Production after they were registered to two separate business groups

Changes

 Registered same template for two separate business groups.

Cause

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