Custom Pop-Up Screen Will Not Close If Callstack Trace Is Not Active (Doc ID 2600381.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

Problem Description:

Custom pop-up screen will not close if callstack trace is not active.

The issue can be reproduced at will with the following steps:

1) Configuration and Administration > User Configuration > Screen Set Manager. Copy the BUY_SHIPMENT screen set and ad columns User Attribute 17 (Driver), 18 (Power Unit), and 19 (Equipment).

2) Configuration and Administration > User Configuration > Screen Set Manager. Copy the screen set created in step 1. In the Results tab delete all columns except the added columns User Attribute 17 (Driver), 18 (Power Unit), and 19 (Equipment). Make the columns editable. Add columns Shipment Name and Start Time.

3) Configuration and Administration > User Configuration > Flex Field Definition. Create a Flex Field Definition as follows.
Table Name = SHIPMENT
Field Name = ATTRIBUTE19
Field Type = PickList
Query Table ID = POWER_UNIT
Screen Set ID = POWER_UNIT

4) Configuration and Administration > User Configuration > Actions Manager. Create an Action as follows.
Label = ACTION
Action Definition ID = REDIRECT_BUY_SHIPMENT
URL = /GC3/glog.webserver.finder.ResultServlet?query_name=glog.server.query.shipment.BuyShipmentQuery&finder_set_gid=DOMAIN.(screen set created in step 2)
Parameter Name = subVal
Parameter Value = XID

5) Configuration and Administration > User Configuration > Screen Set Manager. On the SmartLinks tab add the action created in step 4.
Screen Set ID = screen set created in step 1

6) Configuration and Administration > User Configuration > Menu Manager. Create as follows.
User Menu ID = CUSTOM
Screen Set ID = screen set created in step 1

7) Custom Menu > Buy Shipment. Select the shipment then right click for SmartLinks then choose Action. Double click on the Power Unit column to evoke the edit box. Enter 12345 (invalid power unit) and click OK. Click the Save icon in the toolbar. The error is set. Click Cancel and nothing happens. Click Close and nothing happens.

8) Activate stack trace. Repeat step 7. Cancel and nothing happens. Click Close and the Window closes.

Changes

Cause

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