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AD HOC Notification Email Received In HTML (Doc ID 2602373.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.4.3 and later
Information in this document applies to any platform.

Symptoms

Customer is sending a message to a contact using the navigation: Shipment Management > Shipment Management > Buy Shipments > Search for shipment > Actions > Shipment Management > Utilities > Compose and Send Message using the AD Hoc Message type and sending to a contact.

This contact is receiving an email from OTM but the contents are shown in HTML.

Cause

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In this Document
Symptoms
Cause
Solution
References


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