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Cannot Automatically Calculate Tax For Transaction Invoice (Doc ID 2606104.1)

Last updated on JUNE 05, 2024

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

ACTUAL BEHAVIOR
---------------
Cannot calculation tax automatically on Invoice

EXPECTED BEHAVIOR
-----------------------
Can calculation tax automatically on Invoice

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Responsibility: Receivables
Navigate: Transactions->Transactions
1. Created invoice and entered line information
2. And click on 'Tax' and occurred error:FRM-40350: Query caused no records to be retrieved. And cannot create tax line automatically.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot calculate tax automatically on invoice

Cause

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In this Document
Symptoms
Cause
Solution


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