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Dunning Email Subject Shows Application Message Text like IEX_FULFILL_SUBJECT (Doc ID 2610476.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Advanced Collections - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

When creating a custom email subject from Application Developer, the email subject shows the actual message name (IEX_FULFILL_SUBJECT or IEX_FULFILLMENT_SENT), instead of the text, or translated text.


Steps to Reproduce:

Responsibility: Application Developer
Navigation: Application -> Messages

  1. Define a new message like 'IEX_FULFILL_SUBJECT' and add 'Current Message Text', and any translations.
  2. Save, and set the profile option 'IEX: Default Fulfillment Subject' = IEX_FULFILL_SUBJECT
  3. Now when sending dunning via email, the system should pull the subject from 'Current Message Text' for that message.  If sent in a different language, it will also pull the translation defined for this message.

Cause

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In this Document
Symptoms
Cause
Solution
References


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