Israel Localizations: No Data Found Exception while opening personalization of "Balancing Segment Value Assignments" (Doc ID 2614249.1)

Last updated on JUNE 12, 2023

Applies to:

Symptoms

Error while opening the LDFF "CLE: Additional Information on Balancing Segments" defined via personalization on balancing segment value for Israeli Localization.

ERROR
-----------------------
 oracle.apps.fnd.framework.OAException: No data found for region (/oracle/apps/cle/f220/webui/FlexEditionPG) at oracle.apps.fnd.framework.webui.JRAD2AKMapper.getRootMElement(JRAD2AKMapper.java:564)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

 1. Navigate to the accounting setup window 
    (N) ->General Ledger -> Setup>Financial > Accounting Setup Manager>Accounting Setup.
 2. In accounting setup window, search with Primary Ledger.
 3. Click on pencil icon of update accounting option.
 4. Click on pencil icon of balancing segment Value assignments.
 5. Update ledger balancing segment value assignments window will be populated.
 6. Click on 'personalize page' link in the top right
 7. Click on personalize pencil icon corresponding to 'Page layout: Accounting Setup Manager' from the personalization structure.
 8. Set the controller class at the site level to 'oracle.apps.cle.f262.webui.CLEConfigBSVSummaryPageCO'
 9. Apply the changes
 10.Click on 'Return to the Application' link at bottom left. A link is shown for each of the balancing segment Value Description.
 11.Click on the link to enter the LDFF information

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit the report to Israel tax Authority which will result in Penalty.

Changes

Web HTML value should be "OA.jsp?page=/oracle/apps/cle/ldff/webui/F220/FlexEditionPG"

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.