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Cannot Retrieve Unit Selling Price of an Order Line While Using Process_Order API (Doc ID 2614764.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Oracle Advanced Pricing - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

When using the Process_Order API to create an RMA, the header level restocking fee is getting applied with a 0 dollar amount
When creating RMA through the application, the header level restocking fee is calculating and applying a dollar amount (ie: 15.16)



EXPECTED BEHAVIOR
Expect a dollar amount(ie: 15.16) to be applied for restocking fee when using process order api to create the RMAs



STEPS
The issue can be reproduced at will with the following steps:
1. Run custom wrapper code which calls the Process Order API to create a RMA with header level restocking fee




Cause

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In this Document
Symptoms
Cause
Solution
References


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