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When Authoring a Service Contract, Serial Number for Instances that do not belong to the Customer are not Displayed (Doc ID 2614944.1)

Last updated on OCTOBER 11, 2023

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Find that when authoring a service contract, at the sub-line level, one chooses the Level Product and then use the Serial Number LOV, however, serial number for instances that do not belong to the customer are not displayed. Why is that?
 

Solution

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In this Document
Goal
Solution


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