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Unexpected Error When Trying To Approve The Supplier Contact Request (Doc ID 2616008.1)

Last updated on JANUARY 21, 2021

Applies to:

Oracle iSupplier Portal - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

Buyer receives a new Supplier Contact Request. Before Approving the request, user clicks on the Update button. He is adding the mandatory information (Last Name field) and then clicks on the Approve button. The below error occurs:

ERROR
-----------------------
Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
  at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:996)
  at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
  at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
  at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:783)
  at oracle.apps.pos.request.webui.PosNewContReqCO.processFormRequest(PosNewContReqCO.java:225)
  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:924)
  at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:424)
...
## Detail 0 ##
java.lang.NullPointerException
  at oracle.apps.pos.request.server.PosNewContReqAMImpl.approveNewContact(PosNewContReqAMImpl.java:344)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:606)
  at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
  at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(Unknown Source)
  at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:783)
  at oracle.apps.pos.request.webui.PosNewContReqCO.processFormRequest(PosNewContReqCO.java:225)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Supplier is submitting a new Contact Request
2. Supplier administrator is accessing the request
3. If user is approving or rejecting directly the request, the error is not displayed
4. But, if user is using the update button a new page is opened
5. In this page the information is deleted and then the user has to enter the Last name as this is a mandatory information
6. Add the Last name information
7. Approve Button
8. Error occurs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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