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UPK: When Applying Enablement Service Pack a Message States Applications in Use, "Please shut down the Applications (Record It, UPK Developer)" (Doc ID 2620138.1)

Last updated on JULY 30, 2020

Applies to:

User Productivity Kit - Version 12.1.0.5 and later
Information in this document applies to any platform.

Symptoms

When installing Patch 30192848 to upgrade from 12.1.0.2 to 12.1.0.5, the following message displays:  Shut down the application (Record It, UPK Developer), however, the applications are not running.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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