My Oracle Support Banner fails With Error "ERRORMSG: Unable to evaluate DB host and domain" (Doc ID 2621768.1)

Last updated on AUGUST 23, 2023

Applies to:

Oracle Applications DBA - Version 12.1.3 to 12.2 [Release 12.1 to 12.2Cloud]
Information in this document applies to any platform.


When running the script to upgrade the database to Oracle database release 19c, the following error occurs:

Inside getDBHostDetails()...
DB Hostname : <hostname>
DB Domain :
*******FATAL ERROR*******
TIME : Mon Sep 23 10:36:08 2019
FUNCTION: main::getDBHostDetails [ Level 1 ]
ERRORMSG: Unable to evaluate DB host and domain.

The issue can be reproduced at will with the following steps:
Upgrade Oracle E-Business Suite database to 19c database by following document "Using Oracle 19c RAC Multitenant (Single PDB) with Oracle E-Business Suite Release 12.1 (Doc ID 2530680.1)"


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