There Was An Error Processing Your Request. The Login/Portal Server Installation May Be Incomplete. FND-9930
(Doc ID 2622225.1)
Last updated on JUNE 02, 2024
Applies to:
Oracle E-Business Suite Technology Stack - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Oracle Access Manager
When attempting to login via OAM after implementation
the following error occurs.
ERROR
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FND-9930
(X) Error
There was an error processing your request. The Login/Portal Server Installation may be incomplete. Please contact your System Administrator
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Complete OAM configuration per
Integrating Oracle E-Business Suite Release 12 with Oracle Access Manager 11gR2 (11.1.2) using Oracle E-Business Suite AccessGate (Doc ID 1484024.1)
2. Attempt to login to OAM
3. FND-9930 Error occurs on Application Homepage
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login via OAM
Changes
New Implimentation
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |