Appointment Not Being Scheduled To An "Auto Schedule" Location Resource
(Doc ID 2626523.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.4.2 and laterInformation in this document applies to any platform.
Symptoms
An automation agent with the action "Schedule Appointment" to schedule shipment appointments to location resources.
We have two location resources, one that has "Auto Schedule" selected and one that does not.
From OTM Help:
"Select the Auto Schedule check box if you want the system to automatically schedule an appointment for the resource type."
"Select the Auto Schedule check box if you want the system to automatically schedule an appointment for the resource type."
The expectation is that appointments would be scheduled to the "Auto Schedule" resource when this agent is triggered.
Instead the appointment is being scheduled to the location resource that does not have Auto Schedule selected when both resources have open slots at this same time.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |