When Same To Supplier Attachment is On More Than One Purchase Order Line, ZIP Attachment is Not Included in Supplier Email
(Doc ID 2627677.1)
Last updated on AUGUST 11, 2021
Applies to:
Oracle Purchasing - Version 12.2.7 and laterInformation in this document applies to any platform.
Symptoms
On 12.2.7 version see that PO line has attachments (for Supplier) but when PO is sent for approval then these attachments are not forwarded to Supplier in email as attachment
If the the user does Tools > Communicate for this PO the email does have the PO Line attachments. It only occurs during email sent when approving the PO .
STEPS
The issue can be reproduced at will with the following steps:
1. Create PO with Lines that have To Supplier attachments
2. PO approved with email option to supplier
3. Email received by supplier without zip file with Line to supplier attachments
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |