Contracts Cannot be Opened From the Desired Contracts Responsibility
(Doc ID 263557.1)
Last updated on JULY 08, 2024
Applies to:
Oracle Service Contracts - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
A contract exists, but cannot be seen from the Service Contracts Manager responsibility.
Using the Service Contracts Manager responsibility:
1. Navigate to Launch Contracts.
2. Select the flashlight icon to search for a contract.
3. The contract appears in the list of values, but you cannot open the contract.
Changes
Cause
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