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Is it Possible to Set the IEX: SMTP From Profile Option so the From Email will be the Collector Assigned to the Customer? (Doc ID 2646143.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Advanced Collections - Version 12.1 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.


When sending dunning letters via email, Advanced Collections uses the profile option 'IEX: SMTP From' to determine the value for the 'From' email address  This profile option only allows one value to be set however. 

Is it possible to set this profile so that the 'From' email address is the email for the collector assigned to each customer?


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